Certified Hotel General Manager (CHGM), the first Canadian-made credential for accommodations administrators, now available from emerit

The lodging and hospitality industry in Canada has long relied on professional designations from the United States and elsewhere to identify outstanding hotel management professionals. While these programs have value, they do not accurately reflect the realities of managing a hospitality property in this country.

A new, Canadian credential is now available for hotel administrators through emerit. Developed and validated by representatives of over one hundred accommodations properties from across Canada, the Certified Hotel General Manager (CHGM) designation is awarded to candidates who successfully complete the emerit Hotel General Manager certification program.

Based on industry validated National Occupational Standards for Hotel General Manager, emerit Professional Certification and Credentials are:

  • Canadian made and managed;
  • Competency-based, requiring demonstration of skills and knowledge required in the occupation;
  • Developed by managers, administrators, and educators who are active in the hospitality industry;
  • Focused on recognizing industry experience and expertise;
  • Recognized globally for their development process and rigor of assessment.

Professional Certification for Hotel General Manager, which leads to the CHGM designation, is now available for purchase at emerit.ca. There are three components of the certification process: a proctored, multiple choice exam; a performance evaluation, which consists of a structured interview; and a work history verification to ensure that experience requirements are met.

All exam questions and the performance evaluation are based on the National Occupational Standards for Hotel General Manager. It is strongly recommended that candidates familiarize themselves with the skills and knowledge covered in the standards before attempting the exam and performance evaluation.

The first examination dates will be in September 2013. Purchase your certification at emerit.ca to reserve your spot now and count yourself among the very first Hotel General Managers to hold the prestigious, Canadian industry credential Certified Hotel General Manager (CHGM).

To find out more about emerit training and certification products for tourism and hospitality trades, visit emerit.ca or call 1.800.486.9158 to speak to an emerit Training Solutions specialist.

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