More than 12 million passengers voted on worldwide airport travel experiences
Vancouver International Airport (YVR) was named #1 Airport in North America for the fifth consecutive year by Skytrax World Airport Awards in Barcelona, Spain on March 26, 2014. This exceptional honour marks only the second time in award history that any airport has earned top ranking five years in a row. YVR also remains one of the world’s best airports, the only North American airport included in the global top 10.
Known informally in the travel industry as the Passenger Choice Awards, the Skytrax World Airport Awards are the global benchmark of airport excellence. Awards are based on millions of passenger surveys conducted independently with stringent impartiality.
This year’s awards tallied the results of 12.85 million surveys completed by customers of 110 different nationalities at 410 airports worldwide. Surveys measured the travel experience across 39 airport service categories, from arrivals and check-in to security and border clearance processes, as well as shopping, service and dining options.
“To earn a fifth consecutive ranking as the top airport in North America as voted by passengers all over the world is truly a remarkable feat,” said Craig Richmond, President & CEO, Vancouver Airport Authority. “This award is about more than just YVR’s iconic art and architecture; it encompasses our superior customer care and efficient processes, our shopping and dining options and more. Ultimately, this award is a powerful testament to the commitment of the YVR community – 24,000 strong – to go beyond, every day.”
YVR will embark upon a celebration campaign to thank its employees, customers, airlines and business partners. Look for details about special events, contests and other activities in the coming weeks.
More information on the Skytrax World Airport Awards is available at worldairportawards.com