New CEIR report on attendee promotion campaign spending

Invaluable benchmark statistics for business-to-business exhibition organizers

The Center for Exhibition Industry Research (CEIR) unveils a new benchmark report for business-to-business exhibition organizers. The study focuses on spending and the marketing-mix allocation for attendee promotions and marketing tactics found to be most effective in driving attendance at exhibitions: Cost to Attract Attendees.

Cost to Attract Attendees provides statistics on the median spending levels overall as well as on a per verified attendee basis. Marketing mix by tactics is also reported. In addition to disclosing overall industry trends, statistics are reported by key exhibition metrics including gross revenue, verified attendance, net square footage of paid space, geographic scope of attendance, whether an exhibition rotates locations and type of exhibition organizer.

Exhibition organizers use a broad range of traditional and digital tactics to attract qualified attendees to their events. Direct marketing methods – both email and direct mail – are most popular with more than 90 per cent of organizers using either tactic. Additionally, 40 per cent or more use print magazine advertising, social media, online advertising, exhibitor complimentary tickets, trades for lists or advertising, exhibiting at other exhibitions, and telemarketing.

Though the mix of tactics varies, email (26 per cent) and direct mail (30 per cent) take up more than one-half of available attendee promotion dollars. All other tactics are allocated 10 per cent or less of available funds.

Traditional attendee promotional tactics are considered to be the most effective methods for driving attendance to exhibitions. Direct marketing is number one: direct mail (87 per cent) and email (86 per cent). Other top-ranked tactics include: exhibitor complimentary tickets; exhibiting at other exhibitions; telemarketing; trades for lists or free advertising; and other referral, gift or discounts.

While these findings reflect overall industry trends, there are differences of note when looking at results by different exhibition metrics.

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