More than 6,400 properties worldwide to receive certificate of excellence, with Canadian hotels ranking fourth for number of awards
Thanks to reviews written by guests who have actually stayed in the properties, Hotels.com has introduced a new program to recognize hotels that have achieved excellent to outstanding guest review ratings from customers around the world.
In the first phase of the program, Hotels.com has identified more than 6,400 boutique properties in 117 countries that have achieved an average guest review rating of 4.5 or higher* (out of 5). To determine the initial recipients, Hotels.com analyzed its database of more than 15 million genuine guest reviews, which are verified upon the completion of each guest’s stay.
“We wanted to establish a program to recognize our top-performing accommodation partners who consistently go above and beyond in delighting our customers,” said Elena Novokreshchenova, Director of Global Content for the Hotels.com brand. “Feedback from our guests is key in helping consumers make informed booking decisions, and the more than 15 million verified guest reviews on our site is valuable information for us, our hotel partners and consumers, alike.”
The USA garnered the most awards, with 1,005 properties being recognized. Other top destinations were the UK (730), Italy (701) and Canada (351).
Each selected hotel will receive a framed certificate and window sticker to display on-site at their location. Hoteliers will also be able to showcase their guest review rating on their social and digital platforms by downloading a special widget.
Hotels.com is encouraging travellers to share their most memorable hotel accommodations using the #LovedbyGuests hashtag. Learn more about the top guest rated hotels here: ca.hotels.com/hotel-deals/topreviewed/#tab5.
*To receive an award, properties must have received an average customer review score of 4.5 or higher, based on a minimum of 50 reviews as of January 31, 2015.