The Quality Suites in Drummondville, Que. has been named by Choice Hotels as the 2022 Canadian Hotel of the Year. This marks the third time the property has received the honour. The hotel’s 71 recently renovated guestrooms feature new beds, wallpaper, furniture, curtains and decor.
“We are thrilled to again be recognized as a Canadian leader,” says Geneviève Milot, owner of Quality Suites in Drummondville. “We have always taken a lot of pride in this property and I am grateful to my entire team, especially general manager and hotel ambassador Susanne Steiner, who have worked tirelessly to provide exceptional guest service and make this award possible.”
To qualify for the top national award, the winning hotel must have received a 2022 Platinum Guest Satisfaction Award, which recognizes properties in the top three per cent of Choice Hotels Canada’s portfolio. This is the eighth Platinum Guest Satisfaction Award for Quality Suites Drummondville, which has also won 10 Gold Awards and five APEX awards (Awards for Property Excellence).
“Geneviève’s Drummondville property is very special and a great example of best-in-class hospitality,” says Brian Leon, CEO of Choice Hotels Canada. “For many years they’ve provided memorable guest experiences and are true leaders in the region — I’d like to extend my heartfelt congratulations to the entire team at the Quality Suites.”