The Four Seasons Hotel Toronto has appointed Kristi Grotsch as director of food and beverage and Angelica Sanz Rincón as director of rooms.
With more than 12 years of hotel operations and management specializing in food and beverage, Grotsch was the director of food and beverage and director of quality improvement providing strategic oversight to various operational departments at several luxury hotels before joining Four Seasons. She has also worked in Dubai, responsible for 15 hotels in 10 countries across the Americas, the Middle East, Europe, and India. Post-pandemic, Grotsch returned to Toronto, where she was appointed the area director of operational service excellence (Americas).
Also a new member of the Four Seasons family ad director of rooms, Sanz Rincón has approximately 12 years of progressive experience within the luxury hospitality space. With roles ranging from director of guest relations and director of front office to hotel manager and director of residences, Sanz Rincón has a vast knowledge and history in servicing hotels.
Prior to joining Four Seasons, she worked as director of rooms operations at The St. Regis Bermuda where she spent almost two years.
“Both Kristi and Angelica are strong female leaders with the background, understanding and skills to oversee their departments ensuring everyone reaches their highest potential,” says general manager Patrick Pollak. “As dedicated and driven women, the mentorship they will provide is unparalleled. It’s an honour to have them as part of the team here, where they’ll continue to carry out the brand’s exceptional standard.”