Four Seasons Hotels and Resorts announced that Alejandro Reynal has been appointed as president and chief executive officer. Reynal succeeds John Davison, a 20-year veteran of Four Seasons, who announced his intention to retire late last year and remains a member of the company’s board.
“It is an honour to join Four Seasons, a company I have always admired for its unwavering focus on its values and for the boldness of its innovative spirit,” said Reynal. “I look forward to working with the board, executive leadership team, and the more than 50,000 employees worldwide whose dedication to excellence and personalized service sits at the heart of Four Seasons, and continuing to drive our success now and in the future. There are numerous strategic opportunities ahead, and we are well positioned to steer a new course in the luxury space that will further enhance the value and power of our brand.”
With more than two decades of executive leadership experience in the global travel and hospitality, business services, and telecommunications industries, Reynal, 49, most recently served as president and CEO of Apple Leisure Group, owned by Hyatt Hotels Corporation. From 2011 to 2019, Reynal was CEO of Atento, a global customer relationship management and business process outsourcing services company. Earlier in his career, he held strategic management positions at Telefonica and The Coca-Cola Company.
“Alejandro is a highly-respected and experienced CEO who will guide Four Seasons through the next phase of its evolution as one of the world’s foremost luxury brands,” said Michael Larson,chief investment officer of Cascade Investment. “Throughout his career, Alejandro has led and inspired global teams to embrace innovation, leverage the power of data and insights, and deliver top financial performance and value to both investors and customers. We feel deep gratitude toward John and all that he has done to make Four Seasons even more successful and look forward to his contributions as a Board member as Alejandro builds on our shared vision toward achieving long-term strategic growth.”