The Westin Bayshore, Vancouver welcomes Tanya Matthews as general manager as the hotel celebrates its 65th anniversary this year. In her role, she will oversee all operations at one of Western Canada’s largest conference hotels, featuring nearly 500 guest rooms and suites, multiple dining venues, and more than 71,000 square feet of meeting and event space.
A Vancouver native and graduate of the University of British Columbia, Matthews has a deep connection to the local community alongside a broad North American perspective shaped by leadership roles in premier destinations including Vancouver, Seattle, San Francisco, Newport Beach, Hawai‘i, and San Diego. With more than 25 years of tenure at Fairmont Hotels & Resorts, she progressed through senior leadership roles, most recently serving as hotel manager and regional director of sales & marketing in the Pacific Northwest, where she led regional commercial operations for a portfolio of five luxury hotels and oversaw operations at one of the brand’s flagship five star luxury properties.
Central to her leadership philosophy is the belief that empowered, engaged associates are essential to creating meaningful and personalized guest experiences—an approach that closely aligns with Westin’s commitment to well being and purposeful hospitality. She is known for her holistic view of the guest journey, from arrival to departure, and for fostering cultures grounded in care, collaboration, and excellence.
“What excites me most is the passion surrounding this property’s story and history, and the opportunity to thoughtfully weave that narrative throughout the entire guest journey,” she said. “Whether guests are returning or visiting for the first time, our goal is to create a welcoming, restorative experience that reflects both the spirit of Westin and the unique beauty of Vancouver.”
