After serving for more than two decades, Dan Young, vice president, COO and CFO of Rogers Centre Ottawa is retiring this November.
A respected and trusted leader, Young played a pivotal role in the redevelopment of the facility and was part of the team that led its successful opening, helping position it as the world-class destination it is today.
Throughout his tenure, Young provided steady, thoughtful leadership during periods of significant change and expansion. He has been instrumental in negotiating key agreements, strengthening the Centre’s relationships with stakeholders, and building a foundation of trust that continues to support the organization’s success. His leadership has also contributed to increased profitability and long-term financial sustainability for the Rogers Centre Ottawa.
Young’s strategic foresight was evident in his development of a long-term capital asset plan to ensure the facility’s continued success and competitiveness. He also played an important role in shaping a workplace culture focused on excellence, collaboration, and customer satisfaction, helping drive customer experience scores to new heights.
As part of the leadership team, he contributed to the Centre earning global recognition, being named the World’s Best Convention Centre in 2020, based on customer feedback surveys, a testament to the organization’s commitment to providing extraordinary service.
“Dan has been a cornerstone of this organization,” said Lesley Pincombe, Rogers Centre Ottawa, president and CEO. “His leadership, integrity, and deep institutional knowledge have left an indelible mark on the Rogers Centre Ottawa. His contributions have helped define who we are today and will continue to influence our future for years to come.”
