Logistics are the bread and butter of a meeting planner’s diet. It’s easy to get distracted by the shiny objects of 21st-century planning – event apps, virtual reality, meditation breaks – but it’s well-executed basics and details that allow those elements to augment the show. Having attended my fair share of conferences, I can attest that it’s the little things that make or break an individual participant’s experience. Request a vegetarian meal and receive a surf-and-turf plate instead, pick up your name…
Author: Helen Van Dongen
Helen Van Dongen, CMP, CMM is National Director, Event Management at KPMG. She leads a team responsible for more than 200 events each year. Before joining the firm, Helen served in leadership roles at RBC Capital Markets, Deloitte, and the Canadian Society of Association Executives (CSAE). She has more than twenty years’ experience in planning and delivering high-level meetings across Canada and around the world.
