Airline hits another milestone in its self-serve options for guests WestJet today introduced self-serve baggage tagging for its guests flying to the United States from Vancouver, Edmonton, Winnipeg, Toronto and Montreal. Having launched the same service November 7, 2012, in Calgary, WestJet is the first Canadian airline to introduce self-serve baggage tagging on non-stop transborder flights. Self-serve baggage tagging allows WestJet guests to use mobile, web or kiosk check-in to check in for their flight and print their own baggage…
Meeting Community
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Seven categories of meetings
There are as many kinds of meetings as there are reasons to plan them. Yet what distinguishes meetings from one another? In the book How To Make Meetings Work, authors Michael Doyle and David Straus separate meetings into seven categories.
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Speak up: Selecting the right keynote speaker for your meeting type
Different events require different types of keynote speakers. Yet with literally thousands of options at your fingertips, how do you know you’ve hit paydirt?
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Types of meeting room
Just as different locations suit different types of meetings, so does the type of room a meeting is hosted in, and how that room is set up. The U.S.-based Fine Speakers Bureau offers these distinctions between different room set-ups, and what types of meetings they best apply to.
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Tips on serving up a healthy meeting
Remember these healthy options, and it will fuel your delegates with energy for the day.
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Top five meeting pet peeves
Number 5 – meetings scheduled during lunch. Visit Corporate Meetings Network to find out more!
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Top five questions to ask when creating your meeting’s framework
There are five basic questions to ask yourself, the Five W’s of meeting planning. They will form the framework on which to build your meeting or event.
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Top five tips on picking the perfect unique venue
How do you spot the perfect unique venue for your meeting? Take this advice from the pros that know.
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IACC releases two educational videos for meeting professionals
Peter Stockmann, President of International Association of Conference Centres (IACC) Americas, announced the release of two video clips on content-rich topics related to the meeting experience. The videos, based on IACC’s third Thought Leader Summit and subsequent white paper Creating Compelling Meeting Experiences at IACC’s 30th annual conference, include two customer-related topics: Achieving Owner and Customer Satisfaction, and Eliminating Customer Sacrifice.
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Entering unchartered waters
As with so many other business sectors, Canada’s convention centres are looking forward with a sense of anticipation to the impacts that the current global economic crisis may bring in the coming months and years. This concern, coming as it does on the heels of some of the strongest performance years on record, will affect not only marketing but also performance measurement, operating efficiencies, business priorities and even the ways in which centres calculate and report the benefits they bring to their respective communities.
