The Travel Industry Council of Ontario (TICO) has launched an enhanced Certification Program and exam for individuals aspiring to become travel counsellors and agency supervisors/managers. The new TICO Certification Program replaces the previous static study manual with a fully interactive, online learning experience that reflects best practices in adult e-learning education. “The new TICO Certification Program puts the learner experience front and centre,” said TICO CEO Richard Smart. “It’s been designed to be more interactive, easier to navigate, and…








