New research from Expedia Group, reveals that travel management companies (TMCs) are highly optimistic about the next three years of business travel – yet many lack confidence in their ability to meet the rising expectations of today’s business travelers. Respondents reported strong optimism (95%) about the next three years of business travel, citing increasing demand and the accelerating return of corporate travel programs. At the same time, the findings show a clear expectation–execution gap. Although traveler expectations have increased…
