News & Articles - Greater Toronto Airports Authority

  • accessibility

    YYZ Recognized For Accessibility

      Toronto Pearson International Airport (YYZ) is the first airport in North America and second in the world to receive the Airports Council International (ACI) accreditation under the Accessibility Enhancement Accreditation (AEA) program, a first-of-its-kind program dedicated to airport accessibility. The program is designed to help airports measure, evaluate, and improve their accessibility management and culture. It is the only international assessment or accreditation program dedicated to airports’ accessibility to passengers with disabilities. “As the largest airport in Canada, we are leading…

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  • travel airports delays

    Toronto Pearson takes Top Honours for Best Airport, Hygiene

    For the fourth year in a row, Toronto Pearson has been named the best large airport in North America. The win comes as part of Airports Council International (ACI) World’s Airport Service Quality (ASQ) program, which recognizes airports across the globe that deliver the best customer experience in the opinion of their own passengers. New this year as a result of the COVID-19 pandemic is a survey category on airport hygiene. As chosen by passengers, Pearson has also received the…

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  • Canada’s Flight Plan for Safe Travel Receives Support from Airlines, Airports

    Transport Canada has revealed its action plan to reduce the public health risks of COVID-19 while flying. The multi-layered system of safety protocols applies to both airports and planes. They include travel restrictions; mandatory use of face masks for passengers and crew; health checks prior to passenger boarding; temperature screening; restricted services and passenger movement during flights; and enhanced cleaning and sanitation practices. In airports, these designs and measures include enhanced air conditioning and filtration systems; frequent cleaning of high-touch…

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