News & Articles - KPI

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    Toronto Pearson takes Top Honours for Best Airport, Hygiene

    For the fourth year in a row, Toronto Pearson has been named the best large airport in North America. The win comes as part of Airports Council International (ACI) World’s Airport Service Quality (ASQ) program, which recognizes airports across the globe that deliver the best customer experience in the opinion of their own passengers. New this year as a result of the COVID-19 pandemic is a survey category on airport hygiene. As chosen by passengers, Pearson has also received the…

    Breaking News

  • How to Drive Online Engagement with Gamification

    Virtual events aren’t a new concept but they have stepped into the limelight because of COVID, and it’s clear they’re here to stay. Grand View Research projects the virtual events market will increase 10-fold over the next decade, to be valued at $774 billion US. The most innovative event planners are already adapting and working to perfect this medium. Their goal, of course, is to ensure attendees are engaged and satisfied, especially from home. The Challenges of Going Virtual Online…

    Virtual Events

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