News & Articles - service excellence

  • Ottawa Celebrates Tourism Service

      Ottawa Tourism hosted its inaugural Shine On Awards to recognize customer service excellence and celebrate the front line tourism industry. The event was held at the Canadian Museum of History. The Shine On Awards were developed by Ottawa Tourism to recognize excellent service in all areas of front line hospitality. Nominations were compiled throughout the year (2022) and judged by a panel of industry experts to determine winners in each category, as well as a final Shine On Grand…

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