News & Articles - Toronto Pearson

  • Sheraton

    Sheraton Gateway Named Leading Airport Hotel

      The Sheraton Gateway Hotel in Toronto International Airport has received top accolades from the internationally recognized World Travel Awards. Located in Terminal 3 of Toronto Pearson Airport, the hotel has been named Canada and Ontario’s Leading Airport Hotel. The dual awards come just two years after a complete renovation for the popular hotel which features rooms and suites with breathtaking views of the runway, a dramatic art-filled lobby, a lively restaurant where the diverse flavors of Toronto are reflected…

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  • Pearson

    Toronto Pearson is Accessibility Certified

      Toronto Pearson has received the RHF Accessibility Certified Gold rating, the highest accessibility rating awarded by the Rick Hansen Foundation Accessibility Certification (RHFAC) program. This achievement marks a significant milestone in Toronto Pearson’s ongoing commitment to becoming the most accessible airport in the world. “This certification is the result of substantial investments and multiple improvements made at Toronto Pearson so that travelling is a barrier-free experience for everyone,” said Kurush Minocher, executive director customer experience and airline relations at…

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  • Air Canada Pilots Facial ID

      Air Canada has launched digital identification, becoming the first airline in Canada with approval to offer customers the safety and convenience of a new option using facial recognition technology to confirm identification. In a pilot project currently underway, Air Canada’s digital identification is now available for customers departing from Vancouver International Airport (YVR) when boarding select flights to Winnipeg, and for eligible customers entering the Air Canada Café at Toronto Pearson International Airport. Air Canada plans to expand digital…

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  • Pearson

    YYZ Recognized For Accessibility

      Toronto Pearson International Airport (YYZ) is the first airport in North America and second in the world to receive the Airports Council International (ACI) accreditation under the Accessibility Enhancement Accreditation (AEA) program, a first-of-its-kind program dedicated to airport accessibility. The program is designed to help airports measure, evaluate, and improve their accessibility management and culture. It is the only international assessment or accreditation program dedicated to airports’ accessibility to passengers with disabilities. “As the largest airport in Canada, we are leading…

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  • Airport Delays Impacting Return of Travel

      Strong demand for air travel by passengers after more than two years of being grounded by pandemic restrictions is causing long wait times at major airports in Canada. Security lineup delays at Canada’s biggest airports, including Toronto Pearson and Vancouver, is one of many challenges facing the travel and tourism industry as it starts on the road to recovery. Canadian Air Transport Security Authority (CATSA) CEO Mike Saunders has apologized for the inconvenience to air travellers resulting from the…

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  • travel airports delays

    Toronto Pearson Recognized by ACI

      For the fifth-consecutive year, Toronto Pearson has been named Best Large Airport in North America by Airports Council International (ACI) – World, the global trade representative of the world’s airports. The win comes as part of ACI World’s Airport Service Quality (ASQ) program. In addition, Toronto Pearson received the award for Best Hygiene Measures by Region in North America, as chosen by passengers, for the second-consecutive year. As travel restrictions ease, Pearson maintains a strong focus on science- and…

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  • Plaza Premium lounges

    New Lounges Open at Toronto Pearson

      Plaza Premium Lounge, an independent airport lounge network, has opened two new lounges at Toronto Pearson International Airport (YYZ) Located in Terminal 3, International, the flagship Landmark Lounge is described as the largest independently operated lounge in North America and “the most premium lounge located in Canada.” It serves outgoing international and transit travellers. With over 300 seats and 11,948 of square feet, Landmark offers a spacious environment, with communal and private seating arrangements and a panoramic view of…

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  • travel airports delays

    Toronto Pearson takes Top Honours for Best Airport, Hygiene

    For the fourth year in a row, Toronto Pearson has been named the best large airport in North America. The win comes as part of Airports Council International (ACI) World’s Airport Service Quality (ASQ) program, which recognizes airports across the globe that deliver the best customer experience in the opinion of their own passengers. New this year as a result of the COVID-19 pandemic is a survey category on airport hygiene. As chosen by passengers, Pearson has also received the…

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  • Air Canada introduces Maple Leaf Lounge Express

    Press Release Air Canada unveiled another convenient way for premium customers to work or relax prior to their flight with the Maple Leaf Lounge Express, located in the Toronto Pearson International Airport Terminal 1-transborder departure area. The lounge joins the existing Maple Leaf Lounge as the second premium lounge product available to customers departing to the US from Toronto-Pearson. Business Class customers or those with select Altitude Status, as well as Star Alliance Gold members departing on an Air Canada,…

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