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  • Air Canada customers can ask Alexa for travel information

    First Canadian carrier with a skill for Amazon’s intelligent voice service Air Canada is offering customers additional convenience by becoming the first Canadian airline to develop a skill for Amazon’s popular voice service, Alexa. Devices with Alexa will use machine learning and artificial intelligence to respond to spoken questions about such things as fare quotes and the status of Air Canada flights. “Advances in innovative and new technologies like Artificial Intelligence and Natural Language Processing have great promise to deliver…

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