Event Operations

  • Meetings industry forecast: Hot topics and trends for Canadian meetings in 2018

    By Yma Sherry A few weeks back, American Express Meetings & Events released the highly anticipated 2018 Global Meetings & Events Forecast. Now in its seventh edition, the Forecast aims to help meeting professionals and executives strategically direct and make effective use of their meeting investment to demonstrate the value of managed corporate meetings programs. Looking ahead to 2018, the meetings and events industry is thriving. We’re seeing steady and increasing investment driven by increased competition for global market share,…

  • How to deal with difficult clients

    In the events and hospitality industry, dealing with clients on a regular basis is part of the job. Whether you are a planner, hotelier or supplier, your goal is to make clients happy and do your best to meet their demands. At times, however, the demands become excessive and difficult to manage. This is where it becomes important to maintain a positive client relationship (even if it seems impossible at times), and do your best to keep the client happy…

  • How to plan events with food allergies in mind

    I would say that I have a lot of food preferences. I like healthy food: nothing fried, no white sugar or processed food. I often have a hard time when the only options at conferences are sugary breakfast items or processed meat sandwiches. The frustration! I thought I had it hard… until I spoke with a few colleagues who have serious food allergies and heard what it is like to be in their situation. I now have a sense of…

  • When to walk away when planning an event

    As an event planner, you are only as good as your last event. If something does not seem right to you, it may be time to walk away. Early on in my career, I learned an important lesson. I had earned a reputation for producing great themed events. A third-party client approached me to plan a themed dinner offsite at an attraction. I sent a proposal and their client was thrilled and approved it as presented. Well, things began to…

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