Not long ago, I watched a special guest unexpectedly rise from their seat and join a finale on stage. It wasn’t rehearsed. It wasn’t scripted. It wasn’t part of the run of show. The audience was already on its feet. The performers were fully immersed in the moment. The room, 3,000 people strong, was buzzing with energy, joy, and connection. What had begun as a carefully planned event had transformed into something else entirely. For a few minutes, nobody…
