I was introduced to live polling in my first year of university during Psychology 101. Sitting in a lecture hall with 300 people, I responded to questions the professor put to the class by answering on a small remote, which immediately registered my response along with everyone else’s on a screen at the front of the hall. Polling was a quick way to engage us, and it encouraged us to pay attention. It’s a two-way street, too: He often used…
Author: Mariella Irivarren
Mariella Irivarren is a Corporate Event Manager for a large financial institution in Toronto. In early 2015 she was named “Planner of the Year” by the MPI Toronto Chapter during their annual awards gala and most recently was inducted to the M+IT “Hall of Fame” in the category of “Industry Rising Star” during Incentive Works. An active member of MPI Toronto, Mariella has held leadership positions within the chapter for three consecutive years. She is a passionate individual who loves her career and enjoys mentoring and sharing experiences with other industry professionals and up and comers.
Articles by Mariella Irivarren
-
-
How to deal with difficult clients
In the events and hospitality industry, dealing with clients on a regular basis is part of the job. Whether you are a planner, hotelier or supplier, your goal is to make clients happy and do your best to meet their demands. At times, however, the demands become excessive and difficult to manage. This is where it becomes important to maintain a positive client relationship (even if it seems impossible at times), and do your best to keep the client happy…
