Press Release There’s no sign of a slowdown for the global travel industry, according to the latest Hotel Price Index (HPI) from Hotels.com. The prices travellers paid for overnight accommodation rose 3 per cent globally in 2018, with every regional index, except the Pacific, receiving a boost. The growth in travel comes despite uncertainty such as Brexit, the wildfires in California, drought in South Africa and earthquakes in Japan. Travellers also showed resilience and renewed confidence in destinations touched by…
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Montréal-Trudeau airport ranked 4th in best airport staff at 2019 Skytrax awards
Press Release Once again this year, Montréal–Trudeau airport (YUL) has posted excellent results in the various categories of the 2019 edition of the Skytrax World Airport Awards, considered a benchmark of quality in the world airport industry. Montréal–Trudeau made a strong showing in the Best Airport Staff Service category, moving up to 4th place among North American airports after finishing 6th in 2018 and 10th in 2016. This category acknowledges the quality of service provided by the 13,000 employees who serve passengers in…
WestJet announces Flyre Festival featuring immersive music, emotional support pigs
Press Release WestJet today announced that Canada’s favourite airline may launch Flyre Festival, the world’s first premium in-flight music festival, on April 1, 2020. Many of the airline’s promised festival activities can be seen in a promotional video released today. “Since the dawn of flying, humans have yearned for an immersive music festival at 35,000 feet,” said Richard Bartrem, WestJet vice president marketing communications. “WestJet is giving the people what they want, and the experience will be impossible to put into words. If we could…
Tourisme Montréal celebrates excellence with Prix Distinction 2019
Press Release Leaders from Montréal’s tourism industry were honoured yesterday at the Prix Distinction, an annual gala celebrating innovative business strategies. The event, which took place at the Montreal Museum of Fine Arts, was organized by Tourisme Montréal and presented by Air Canada. “Tourisme Montréal wishes to commend its industry partners for their outstanding work. Thanks to them, Montréal is considered one of the most attractive urban destinations in North America and is known around the world for being an open, vibrant…
Porter Airlines opens Ontario’s Muskoka region to North American travellers
Press Release Porter Airlines will be flying to Muskoka Airport with the introduction of 2019 summer service. Popular with outdoor enthusiasts, Muskoka has established itself among the world’s iconic summer retreats. Flights will have an air time of approximately 20 minutes, operating twice weekly on Thursdays and Mondays between Billy Bishop Toronto City Airport and Muskoka Airport, from June 27 to September 3. Connecting flights are available via Toronto for numerous Porter destinations in the U.S. and Canada. “Muskoka is an inspiring destination that attracts…
United Airlines starts offering non-binary booking options
Press Release United Airlines today announced it has become the first U.S. airline to offer non-binary gender options throughout all booking channels in addition to providing the option to select the title “Mx.” during booking and in a MileagePlus customer profile. Customers now have the ability to identify themselves as M (male), F (female), U (undisclosed) or X (unspecified), corresponding with what is indicated on their passports or identification. “United is determined to lead the industry in LGBT inclusivity, and…
Swoop teams up with Google Flights
Press Release Swoop flights are now showcased on the industry’s leading search engine, Google Flights. The addition of the distribution channel promotes the visibility of Swoop flights, which can also be booked direct through its website FlySwoop.com. “Teaming up with Google Flights is key to sharing our ultra-low-fares with more travellers,” said Karen McIsaac, senior advisor of communications at Swoop. “All of our flights are non-stop. This, in combination with our fares, is sure to surface Swoop flights as the most attractive…
Radisson Rewards points can now be redeemed with more than 35 airlines
Press Release Radisson Rewards, the global rewards program of Radisson Hotel Group, has expanded its portfolio of airline partners to allow members to take off with Radisson Rewards and redeem their points with over 35 airlines, as of March 1, 2019. “We’re excited to expand the value of our membership by providing guests an easy way to earn airline miles while also enjoying the benefits of being a Radisson Rewards member,” said Efrem Berman, head of global loyalty and engagement, Radisson Hotel Group. “By…
Delta tops The Points Guy’s 2019 Best Airlines Report
Press Release The Points Guy (TPG) announced today that Delta Air Lines has been named the number one airline in America in its third annual Best Airlines Report for 2019. TPG ranked airlines in the United States, from best to worst, using a new strategic method that reflects the changing aviation landscape, with brand new categories like cancellations, bumps and revenue passenger miles. The traditional study-specific criteria and data including customer satisfaction, cabin comfort, timeliness, lost baggage, lounges and more have been…
Air Canada updates schedule following the grounding of the Boeing 737 MAX
Press Release Air Canada said today that it has adjusted its schedule through to April 30 to cover 98 per cent of its planned flying following Transport Canada’s closure of Canadian airspace to Boeing 737 MAX aircraft operations. In compliance with the safety notice, Air Canada has grounded its 24 737 MAX aircraft and Boeing has advised that deliveries of its 737 MAX are currently suspended. Air Canada was expecting six new aircraft in March and April. Air Canada is now updating its May schedule to…