News & Articles - customer service

  • Destination Management Company Expands as Vaccinations Rise

    Hosts Global has debuted a new collection of global destination management companies (DMCs), adding 70 to its portfolio. “Groups are excited to gather again and we’re ready with new places, new members and new possibilities,” says Marty MacKay, Hosts Global’s president of alliance events and operations. With the increase in vaccinations and travel destinations continuing to reopen, meeting and event planners are penciling in group events again. The announcement marks the first of Hosts’ new developments to meet this resurgence. From the start of the pandemic, the company…

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  • Study shows consumers want travel assistance from chatbots

    Press Release The ability to organize and book both business or leisure trips online is now far more convenient than it used to be. Regardless, arranging trips online can still be an exhausting and cumbersome experience. Whether it’s trying to find the best flight, the most affordable option or just knowing where to go within a new city; there are many obstacles facing consumers today. To examine this area in depth, Humley, the creator of artificial intelligence (AI) chatbots for…

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