Press Release Following the successful launch of WestJet’s Dreamliners from Calgary to London (Gatwick), Paris and Dublin, guests travelling across WestJet’s global network can now experience the airline’s elevated amenities and on-board experience. Tailored to showcase WestJet’s authentic Canadian story, enhanced service offerings and products are featured across WestJet’s Boeing 787 Dreamliners, 767 and 737 transatlantic service. Guests can expect to see updates continue to roll across the WestJet fleet throughout 2019 and 2020. “Our guests are going to love…
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Four Seasons Hotels and Resorts to add second hotel in Bay Area
Press Release Four Seasons Hotels and Resorts, the world’s leading luxury hospitality company, has been selected by an affiliate of Westbrook Partners, a privately-owned, fully integrated real estate investment management company, to manage its hotel in the 345 California Center building in San Francisco’s financial district. Currently known as the Loews Regency San Francisco, the Hotel will be renamed Four Seasons Hotel San Francisco at Embarcadero in 2020 following renovations. “With a rich cultural landscape, unmatched culinary experiences and a…
Air Canada introduces Maple Leaf Lounge Express
Press Release Air Canada unveiled another convenient way for premium customers to work or relax prior to their flight with the Maple Leaf Lounge Express, located in the Toronto Pearson International Airport Terminal 1-transborder departure area. The lounge joins the existing Maple Leaf Lounge as the second premium lounge product available to customers departing to the US from Toronto-Pearson. Business Class customers or those with select Altitude Status, as well as Star Alliance Gold members departing on an Air Canada,…
Fairmont Royal York celebrates 90th anniversary with major lobby reno
Press Release Fairmont Royal York celebrated its 90th birthday today, surrounded by employees, guests, and members of the community. To commemorate the occasion, the iconic Toronto hotel also unveiled its transformed lobby, designed by Rockwell Group, and new lobby bar. Hundreds of people crowded the famed lobby for the celebrations, which were inaugurated with entertainment from Big Smoke Brass Band. Present at the grand reveal were Mayor of Toronto, John Tory; Regional Vice President Accor Central Canada and General Manager,…
Metro Toronto Convention Centre generates half a billion in economic impact
Press Release The Metro Toronto Convention Centre (MTCC) announced today that it generated $556 million in economic impact for Toronto and the Province of Ontario during its 2018/19 fiscal year. Aside from the centre’s key contribution to the economy, the end of year results also highlight how the MTCC supports local businesses, helps fight hunger in the community and continues to lead by example in terms of sustainability. How the MTCC helped boost the economy in fiscal year 2018/19 $556…
WestJet guests now boarding for beautiful Barcelona
Press Release WestJet opened greater access to both Europe and Canada with its inaugural flight between Barcelona-El Prat Airport (BCN) and Toronto Pearson Airport (YYZ). The airline’s new route is its first to Spain and gives European business and leisure travellers access to the greater WestJet network through the airline’s Toronto hub. “This flight between Barcelona and Toronto complements our existing Toronto–London (Gatwick) service in providing our guests with another non-stop flight to a popular European tourism and financial centre,” said Arved von zur Muehlen, WestJet Chief Commercial Officer. “In addition, Europeans looking to travel to Canada this…
Line blurring between low-cost and traditional carriers, J.D. Power finds
Press Release Is this the golden age of air travel? According to the J.D. Power 2019 North America Airline Satisfaction Study, SM released today, a combination of newer planes, better ticket value and improved customer touchpoints have driven overall satisfaction with airlines to its highest point in history, up 11 points (on a 1,000-point scale) from last year’s record-setting performance. The surge is driven by significant improvements among traditional carriers, while satisfaction slowed with low-cost carriers. “Airlines continue to deliver on the…
Swoop carries its one-millionth traveller
Press Release Swoop celebrated its one-millionth traveller on a flight from Edmonton to Hamilton earlier this week. William and Emily Burchat were surprised to be selected as the lucky recipients of a round-trip for two on Swoop and a commemorative, Swoop branded, model aircraft. The pair were travelling to Hamilton with their twin infant daughters who were meeting their grandparents for the first time. “It was an awesome experience. They were all super helpful, every single one of them,” said…
WestJet ratifies three-year agreement with WestJet Encore flight dispatchers
Press Release WestJet today announced that WestJet Encore flight dispatchers, represented by the Canadian Airline Dispatchers Association (CALDA), have successfully ratified a three-year agreement. This ratified agreement starts May 22, 2019 and expires on May 22, 2022. “We are pleased with today’s outcome and believe that this agreement recognizes the hard work and valuable contributions of our WestJet Encore dispatchers,” said John Aaron, WestJet Vice-President and General Manager, Encore. “Today’s outcome is a solid example of WestJet Encore dispatchers coming together to advance the…
Quebec City launches exclusive event promotion
From river cruises to spa retreats, and world-renowned festivals to unparalleled culinary experiences, Québec City has no shortage of experiences for visitors to explore. Now, thanks to a new promotion between Québec City Business Destination and its members, meeting and event planners have the opportunity to add an exclusive VIP experience to their program. “We wanted to share the very best of Québec City with meeting planners and their attendees,” explains Ann Cantin, Director of Communication and Marketing for Québec…
