News & Articles - guest services

  • Executive leadership change at WestJet

    Bob Cummings to move into role of EVP Strategy and Guest Services With the recent announcement by Swoop regarding the hiring of Steven Greenway as President, WestJet is pleased to announce the appointment of Bob Cummings as Executive Vice-President, Strategy and Guest Services. Bob will continue to report directly to WestJet Group President and CEO, Gregg Saretsky. In this role Bob will assume responsibility for business development, strategy execution, including oversight of key in-year strategic initiatives, and guest services, including WestJet’s contact centre, and the critical…

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