After serving for more than two decades, Dan Young, vice president, COO and CFO of Rogers Centre Ottawa is retiring this November. A respected and trusted leader, Young played a pivotal role in the redevelopment of the facility and was part of the team that led its successful opening, helping position it as the world-class destination it is today. Throughout his tenure, Young provided steady, thoughtful leadership during periods of significant change and expansion. He has been instrumental in…
GreenStep has become the first North American-based GSTC-Recognized Standard Owner to make GSTC Certification available to hotels, accommodations, and tour operators. Through a partnership with RoyalCert, a GSTC-Accredited Certification Body, tourism businesses can now pursue independent third-party certification against the GreenStep Sustainable Tourism Standard. “Becoming the first North American-based standard owner to make GSTC Certification available is a major milestone for GreenStep and for the tourism businesses we support,” said Angela Nagy, president and chief executive officer of GreenStep.…
Fairmont Hotels & Resorts is undertaking a significant global renovation program. Currently, 20 per cent of the Fairmont portfolio is undergoing active transformation across the Americas, Europe, Africa and Asia. In Canada, active renovations include: Fairmont Pacific Rim (Vancouver): Bringing together the newly renovated Fairmont Spa, a fitness centre in partnership with HOUSE Concepts, Wish Dry Bar and MedLiv Medical Clinic, the club offers a fully integrated luxury wellness experience designed for movement, recovery, nourishment, mind and longevity. The newly…
Air Canada has opened its newest Air Canada Café at Québec City Jean Lesage International Airport (YQB), introducing the first dedicated premium lounge experience to the airport’s terminal. The new 97-seat Air Canada Café, operated in partnership with Plaza Premium, offers eligible customers a modern, locally inspired space to relax, work or recharge before their flight, featuring menus that celebrate Québec City’s heritage, culture, and renowned art de vivre. The YQB location marks the seventh Air Canada Café, deepening…
Wickaninnish Inn has earned international acclaim in Tripadvisor’s Travellers’ Choice Awards, Best of the Best 2026, receiving three prestigious distinctions that place the iconic Tofino resort among the highest-rated hotels in Canada and around the world. Wickaninnish Inn was recognized as: #1 Luxury Hotel in Canada, #5 Luxury Hotel in the World and #4 Top Hotel in Canada The Travellers’ Choice Awards, Best of the Best represent Tripadvisor’s highest level of recognition, celebrating the top one per cent of…
Coast Hotels announced it is in the process of acquiring the Best Western Plus Village Park Inn in Calgary, Alberta. The property will be rebranded as Coast Calgary University District Hotel by APA, effective July 1, 2026. Located in Calgary’s northwest near the University District, the 160-room full-service hotel offers convenient access to the University of Calgary and McMahon Stadium, and is well positioned for both business and leisure travel. The property features on-site dining, meeting and event space,…
Gray Collection has announced the appointment of Aïda Lounis to the role of hotel manager of Metcalfe Montréal. Since joining Hôtel William Gray in September 2021 as director of rooms, Lounis quickly established herself as a key member of the organization. Through her vision, team-building skills and dedication to excellence, she has made significant contribution to the property’s success and reputation. In her new role, Lounis will oversee overall operations at the hotel. She’ll be responsible for supporting the…
Encore has announced a $100 million capital commitment for 2026 to expand new products and innovations while refreshing and upgrading existing inventory designed to elevate live corporate event experiences through digital and AI‑driven tools, upgraded production solutions and expanded immersive solutions. As organizations place increasing value on authentic, in-person engagement, Encore continues to invest in both its technology and its people, combining advanced tools with technical expertise to help customers create better experiences. “Encore continues to evolve the customer…
The winners of the prestigious Edmonton Tourism Awards 2026 have been announced, recognizing exceptional contributions to the city’s tourism scene. Hosted by Edmonton Destination Marketing Hotels (EDMH) and their brand Edmonton’s Best Hotels (EBH), these awards celebrate individuals and organizations that have played a pivotal role in promoting Edmonton as a premier travel destination. The fourth annual ceremony was held at the EXPO Centre with a crowd of tourism professionals. “The Edmonton Tourism Awards is a day of recognition,…
Tourism Calgary and WestJet have launched the Calgary Stopover Program to inspire the seven million international travellers that annually connect through Calgary without ever leaving the airport. Developed with support from YYC Calgary International Airport and the Calgary Hotel Association, the program gives travellers on eligible WestJet routes the opportunity to add a Calgary visit, including 19 exclusive hotel offers and access to the Calgary Attractions Pass. The Calgary Stopover Program is designed to convert more connecting passengers into…
