News & Articles - technology

  • Study shows consumers want travel assistance from chatbots

    Press Release The ability to organize and book both business or leisure trips online is now far more convenient than it used to be. Regardless, arranging trips online can still be an exhausting and cumbersome experience. Whether it’s trying to find the best flight, the most affordable option or just knowing where to go within a new city; there are many obstacles facing consumers today. To examine this area in depth, Humley, the creator of artificial intelligence (AI) chatbots for…

    Breaking News

  • The Times, They Are a-Changing — Again

    This is the first of three articles exploring changing landscape of technology and the corporate meetings and events industry. The iconic line from the 1960s Bob Dylan song “The times they are a changing” seems to be a common refrain every decade or so, and in the intervening half-century since that song was composed, the times have thoroughly changed. We have seen generations of technology race by. We went from records to cassettes to CDs to iPods to music streaming…

    Social Media & Technology

  • Bringing it Together: How Business Process Management can help hotel operators

    By Mark McGregor More than ever before, hoteliers need ways to increase their productivity and leverage technology for staff, customer and client communications. Events are getting more complicated, hotel guests more demanding and everything is getting faster. Business Process Management (BPM) can help hotels and airlines sustain innovation and optimize their operations to ensure the consistent delivery of better  customer experiences, ensuring ease of use for everyone involved. Business Process Management brings hotel operations together, simplifying things for staff, stakeholders and customers while also offering actionable insights into the…

    Event Operations

  • Speak Easy: How presentation management sets your conference up for success

    By Andrew Tyne Your presentation starts in 10 minutes, while frantically trying to find the room where you’ll be presenting you look down at your hand and see the USB key that contains your talk. You whisper a quiet prayer to the conference gods that whatever laptop is waiting for you in the room has the correct version of QuickTime installed and that you’ve embedded those videos properly. When we design an event experience, we very often think of ways…

    A/V & Special Effects, Event Operations

  • Introducers, Tech and Wellness: Top trends in the events industry

    By Angela Zaltsman Halfway through the year, it’s becoming easier to spot what trends are changing, what’s sticking around and what’s not in the events industry. While technology continues its non-stop march into the events space, the industry is still about the people in attendance. Networking, food and beverage and the over experience remain the core of any given event, but how they’re delivered is, like the nascent use of tech, constantly in flux. Below, read up on what’s been hot…

    Meeting Community

  • CellPoint Mobile launches Voyage, a comprehensive booking engine

    Press Release CellPoint Mobile, a leading global provider of sales and payment-side technology solutions for the airline and travel sectors, announced today the launch of Voyage, a complete booking solution designed specifically for travel merchants to increase revenues in the direct channel.  Voyage was developed for companies in the airline, ground and sea transportation and hospitality industries, which require a functionality-rich booking engine that is optimized for revenue generation, program engagement and customer satisfaction, and that makes booking easier for…

    Breaking News

  • Swoop prepares for first flight with the launch of their mobile app

    Press Release Today Swoop has launched their mobile app in preparation for first flights, taking off June 20, 2018. With a mission to make travel easy, affordable and accessible for Canadians, offering travellers the convenience of a mobile app was a must-have for Canada’s first true ultra-low-cost carrier. The app is available for iOS 10 or newer, and Android 5 or newer, and can be downloaded from the App Store or Google Play. Swoop has launched their mobile app available for iOS 10…

    Breaking News

  • How to use real-time polling to enhance your corporate event

    I was introduced to live polling in my first year of university during Psychology 101. Sitting in a lecture hall with 300 people, I responded to questions the professor put to the class by answering on a small remote, which immediately registered my response along with everyone else’s on a screen at the front of the hall. Polling was a quick way to engage us, and it encouraged us to pay attention. It’s a two-way street, too: He often used…

    Event Operations, Social Media & Technology

  • Engaging Attendees with Event Technology

    Q&A with Anthony Vade, Experience Architect at FMAV Events have always been about creating experiences. That, and ensuring attendees walk away with the brand messages and key takeaways intended by the event’s planners and stakeholders. This is a worthy goal on paper, but how does one do that effectively, and how can technology help create that lasting impression? Here to discuss the role technology plays in helping event professionals design better experiences is FMAV’s Anthony Vade. How can technological solutions be used…

    Industry Insights

  • New panel announced for GBTA Conference 2018 Toronto: The Momentum of Technology & Innovation in Business Travel

    A new Centre Stage panel, The Momentum of Technology & Innovation in Business Travel, has been announced for GBTA Conference 2018 Toronto, adding to an already exciting line-up of industry speakers from April 16-18. “These phenomenal speakers can truly attest to how technology and innovation have altered the marketplace and the ways in which we conduct business,” said Nancy Tudorache, director of operations for GBTA Canada. “Because our industry evolves at such a rapid pace, today’s business travel professionals must…

    Breaking News, Meeting Community

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